I was looking to have the faulty door lock replaced on my BMW hatch which suddenly stopped functioning for some reason. I searched online for a euro car specialist and found The Toy Shop. I started reading the reviews from other customers which were all positive so I thought I'd give this place a shot. Four days ago, they replaced the door lock like I expected them to but as I was driving home I noticed that the interior is way cleaner than I remembered. When I got home later that day, I found out that not only did they tidy up the interior but they also cleaned the exterior as well. Cobwebs were removed from all over the car, the body now has more shine in it and so do the rims! Talk about going over and beyond for customers. They obviously did not have to do that but they did and I appreciate it very much. I'm totally impressed with the service so thank you The Toy Shop Auckland!
The team at The Toy Shop have been fantastic. The communication during the process was excellent and anything I didn't understand was explained thoroughly. I would highly recommend The Toy Shop team to anyone needing a good honest mechanic who cares about your car as much as you do. Bonus, the courtesy car was immaculate and my (really dirty) car was groomed to perfection when I picked it up.
Awesome service. Did a huge favour for me and didn't ask much in return. Hard to find places like this in this industry
I went to see a mechanic, but instead, I met Trevor a purist and car lover at The Toy Shop. Trevor inspected my Porsche 911SC and told me that many parts, I believed needed to be replaced, were in fact in good order. He meticulously fixed all other faults without overcharging. I suspect that he spent more time on my car than he actually charged, out of pure love for my German piece of engineering. Trevor and his team earned a friend for life. Thank you a million times over.
Great people to deal with! Extremely professional, friendly and have the technical know-how and experience to deal with all European cars! Highly recommend
Very nice and professional workshop that I can happily recommend to anyone who likes his car as much as I do. Always delivered what was promised, without a doubt, one of the best workshops if honesty and great work are what you are after. Go Toy Shop. Regards Richard
Very informative with what was needed to be done on my car and how it is done. Looked like a new car when I picked it up. Also nice being able to see the other cars they work on through Instagram.
Great service from The Toy shop team. 100% recommended!!
Great service from the team at The Toy Shop on my Maserati – your technical skills and customer service are AAA+++
Great team and clean workshop who have been looking after my E39 540i for the past 18months. The 540 recently needed emergency surgery which was dealt with quickly and for a good price, plus it looked great after a clean too. Highly recommended for those who love their toys. Cheers, Clem
The Toy Shop has done it again, great outstanding service and great work carried out on the vehicle. You are given clear explanations on what work is required and any possible options available. If there is an issue that is not easily diagnosed, these guys will spend the time to track the actual fault and not replace something that doesn't need replacing. Always excited about picking my rangie up from the workshop as it always comes out driving and running great. Thank you "The Toy Shop"
Trevor, you and your team are amazing. Great customer service and once again quality work completed. Iv had nothing but great outcomes with your team at the Toy Shop. Thank you. Lincoln
The Toy Shop guys are sharp on their diagnostics and well as repair The key is they know what to expect and look for BEFORE things go wrong - especially with the Rangies due to their experience - their relationship with their suppliers also means they can access parts and service quickly and competitively.
The Toy Shop team have been looking after my 1987 Range Rover Classic. She is a capricious piece of machinery with a solid to-do list, but they provide the expert knowledge that's needed every time. They always keep me informed, no surprises, honest labour charges, and loan car often available. Trevor sources rare parts through internet/facebook sleuthing, and minor tidy-ups have been done at the same time as other work without even asking. Friendly people who are good to talk shop with as well. They love classics and treat both car and owner with respect.
Trevor, Tim and all of the team at The Toy Shop have just given my Range Rover Sport a full service. I'd just like to say thanks for their awesome work, great attention to detail and honest upfront price estimates, these guys clearly love what they do. I'd highly recommend you get your European pride and joy down to them quick smart, and you too can enjoy the same experience. Big thumbs up Toy Shop
I have a Range Rover Vogue 2000, which because of its age requires a particular Diagnostic device and attention. My recent experience with Toy Shop was exemplary, I have used Toy Shop off and on over the past 7 or so years and without exception have always received excellent service and outcomes. It’s a credit to Trevor and his team. Chris Simmons, Takapuna
I first met the Team at The Toy Shop 3 years ago when they advised on the sale of my E-Type Jaguar. Earlier this year I imported a 1989 Porsche 911 3.2 Carrera from the UK, which had been "back-dated" to resemble the classic pre-1973 911s. The bonnet had been elongated, chrome installed around the headlights and windows, the whale tail removed, Durant side mirrors installed and the rear shaped in the 70s style. All the performance and features of a late 1980s 911 3.2 with the classic slim line look of the early 70s.
The Toy Shop advised me about how to buy the car and took care of all the shipping and importing requirements. When it arrived, while the body, chassis and engine were superb, there were some rust issues in the undercarriage from the salt on the English roads. Toy Shop took control.
They sandblasted, re-welded, rust proofed and painted the undercarriage, replaced the oil pipes, oil cooler and the fuel tank and overhauled the brakes. It wasn't exactly where I wanted to be spending money, but the job that they did was not only absolutely impeccable but very reasonably priced. They kept me informed every step of the way and always welcomed a visit at any time to see how work was progressing. When the work was done they went out of their way to call in a favour to get the LTSA compliance testing completed asap. When the car hit the road about a month ago, it was absolutely superb.
The Team at the Toy Shop genuinely love the cars they work on as much as the owners do, their work is second to none, very reasonably priced and they are very pragmatic about what needs to be done as opposed to what could be done. I am looking forward to a lot of great motoring with The Toy Shop.
I have been using the Toy Shop to service my Porsches for years. What I love about Trevor & the crew is that they make you feel really welcome, especially as a woman. They have a beautiful, clean workshop & toy lounge, where you can relax & wait for your car whilst having a chat to one of their knowledgeable team. I love that they talk to you in plain English & explain everything to you before they commit to doing anything. They also tell you what it's going to cost, so there are no surprises! Best of all, as a car lover myself, they know their cars or 'toys' & you can chat to them about everything to do with European or British Cars. They love your Porsche or Land Rover or VW etc. as much as you do :)
Thoroughly recommend The Toy Shop for servicing and keeping Range Rovers on the road. The service by Trevor and the team is always first-rate and they provide excellent feedback, recommendations and tailor the service requirements to suit the customer. They also keep you informed as the service progresses to ensure no surprises. Very happy with the experiences The Toy Shop has provided.
The Toy Shop has been fantastic in their restoration and customisation of our classic Range Rovers, as well as maintaining our late model Jaguars. Trevor has a tremendous amount of knowledge and experience and has always delivered on time and to the highest standard. I would have no hesitation in recommending The Toy Shop.
We’ve been taking our cars to the toy shop since 2012. One of them is a vintage Maserati which has been tricky since purchased in 1999. Trevor has diagnosed its gremlins, sourced parts and fixed problems that even the Maserati specialists in NZ and Sydney couldn’t. And at a modest, not premium price. I won’t list the issues, there have been a fair few! Our other car is more straightforward - being a late model Range Rover. Servicing is always prompt, and if issues arise, diagnosed and options to fix it presented. Trevor finds solutions. His team are courteous and customer service focused. The courtesy cars, prompt turnaround and complimentary grooming are all appreciated. Thanks, guys!
The Toy Shop have been servicing and repairing our Range Rover Vogue and BMW 535 for many years and I wouldn't take them anywhere else. These guys are always professional and never too busy to help. They also know how to communicate the technical stuff to me when I don't understand. If you love your car I highly recommend them.
I thought you may wish to know I am extremely pleased with the Suplex suspension conversion kit you supplied for my MGF. The handling and ride has improved enormously from the original hydragas system which was leaking fluid and nearly at the end of its useful life. Driving is now a pleasure.
Recommended by a friend, the team at The Toy Shop were amazing! So easy booking my Volkswagen Polo in for a check and it was ready for pick up within the day. They even offered me a loan car without my requesting one and I got my car back freshly cleaned which was such a nice surprise. Thanks guys!
Just had a Jag with a few tricky issues cleared up by The Toy Shop, they really went the extra mile to trace the faults down and fix them. Really good to deal with, great service, efficient and really know what they are doing. I'll be taking all my Euro cars there in future, highly recommended.
A well run business with friendly staff, my vehicle is well looked after and serviced on a regular basis. I get a call telling me that it is due and to bring it in. I drive away in a loan car and the day just carries on. Cannot fault Trevor and the team.
Best jag workshop ever
Thanks for sourcing my P38 Steering damper when no one else could. Appreciate your help and she handles much better.